The hotel is wonderful, elegant, we have really had a great time. Excellent service throughout our stay. Des billets d'avion pour Playa del Carmen à partir de 278 € pour un aller simple et pour un aller-retour. Suggestions for improvement: Gym: It would be helpful if they had a big white board listing the workout schedule for the week instead of having the little slips of paper. We both had 2 massages. We are glad to know that you and your family lived the Rock Star experience at the fullest.
The Hard Rock shop also had some goodies we purchased. Between waking up in paradise and incredible shows every night came a packed schedule of curated activities to bring fans and artists together. Excellent service throughout our stay. Taxes and fees that are shown are estimates only. Came here in December-January for New Years. Beds were comfortable. Get with your friends and organize yourself into rooms.
I know most therapists recommend a use of some sort of heat therapy after a deep tissue to help flush the toxins released in your system. and Sofia for keeping our room clean and tidy... so much love!!! The staff here makes the stay here that much more memorable. Everyone (including children) will need a Cloud 9 Account in order to attend Wilco’s Sky Blue Sky. In particular, Adrian and Giovanni at Ipanema cafe were very friendly and helpful. Hard Rock threw a great New Year's Eve party-- everyone came out to the big terrace and they had great fun music and of course, open bar. Please make sure that you have notes of your mobility and medical conditions in your Cloud 9 Account and in the Preferences section of your reservation. Playa del Carmen est une destination de vacances idéale avec ses nombreux hôtels, restaurants primés et discothèques en bord de plage. Be sure that all our band members will know about your comments. This office is aware of your dissatisfaction and on behalf of Hard Rock Hotel Riviera Maya; we offer you our most sincere apologies for any discomfort you may have experienced during your recent stay.I will have one of our specialists contacting you to further discuss this matter.Sincerely,Jan HundrieserGeneral ManagerHard Rock Hotel Riviera Maya, This is the version of our website addressed to speakers of English in the United States. We accept Visa, MasterCard and Discover. Zen: The portions of the a la carte menu could be bigger.
Jan HundrieserGeneral ManagerHard Rock Hotel Riviera Maya. We were just glad to have a restaurant meal at Ciao on new year's eve. - See 14,331 traveler reviews, 10,887 candid photos, and great deals for Hard Rock Hotel Riviera Maya at Tripadvisor.
Freddy Christopher Roberto Alex Earnie Fernando Jorge, Ask N5931ZVjasonm about Hard Rock Hotel Riviera Maya, Ask Inspiration479897 about Hard Rock Hotel Riviera Maya, Ask patlJ356MD about Hard Rock Hotel Riviera Maya, COMPLAINT CAPTAIN-WAITERS "CONI" REST.FRIDA, Ask blackd722 about Hard Rock Hotel Riviera Maya, Barcelo Hotels & Resorts in Puerto Aventuras, Adults Only and Adult Friendly Resorts Puerto Aventuras, All Inclusive Resorts in Puerto Aventuras, Puerto Aventuras Luxury All Inclusive Resorts, Puerto Aventuras All Inclusive Beach Resorts, Puerto Aventuras All Inclusive Spa Hotels, Puerto Aventuras All Inclusive Family Resorts, Hotels near Dolphin Discovery Puerto Aventuras, Hotels near Puerto Aventuras Golf & Racquet Club, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 17 websites, Heaven at the Hard Rock Hotel Riviera Maya, We compared the lowest prices from 10 websites. During the booking process you are able to add your, Choose to pay in full or take advantage of our. This website uses cookies to ensure you get the best user experience on our website.
These included Josefina and David at Los Gallos; Bryan at Le Petiti Cochon- where ate 2x; Esau at Zen; and Santana at Ciao. Changes to the Lead Guest are subject to a fee according to the, Guest additions and name changes are only. Overall we had a great visit. The resort was full, yet we were greeted and assigned to our room quickly. We are so thrilled to know you spent such an amazing time at our resort. Food was amazing. Beds were comfortable. Thank you for your detailed review. There are rooms available for 2 or 3 adults. If you require special needs support or require first floor accommodations due to your mobility issues, please contact the Travel Team. We were terrible at it but the staff could not have been more friendly in helping us and we had a good time. Really energetic MC, entertainment staff and they got a great DJ from NYC do like a 2 hour set. Unfortunately the person with the position of captain of waiters "CONI" has treated us horrible, very rude, insulted us and the worst is his alcoholic breath (drunk). We were not quite a fan of the buffet food- it was very much hit or miss.
Réserver Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Playa del Carmen sur Tripadvisor : consultez les 20 914 avis de voyageurs, 20 424 photos, et les meilleures offres pour Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, classé n°33 sur 270 hôtels à Playa del Carmen et noté 4,5 sur 5 sur Tripadvisor. The staff is friendly and knowing in advance how to navigate the resort (i.e., making reservations for spa and dinner or off property tours etc...) made it a much more relaxing trip and it did feel like "home" for the week. Trash Can in Room: It would be nice to have a trash can in the room and not just in the bathroom. We said no and other than one phone call, they left us alone-- which was good cause otherwise would have been irritated during vacation time. Thank you so much for sharing your experience with us.
We saw our favorite artists perform on multiple stages in paradise at the Hard Rock Hotel Riviera Maya. I get most people do the hibachi but slightly bigger portions for the a la carte (non-hibachi) would be good. Also Samurai, Jerry, and Mr Boy on the zipline were very professional, friendly, and safety-conscious. We also dined in the other restaurants and loved every minute. This deposit goes towards paying off the total cost of your reservation. Située sur la riviera Maya, Playa del Carmen est devenue un lieu incontournable pour qui visite le Mexique. Jan_Hundrieser, Director General at Hard Rock Hotel Riviera Maya, responded to this review. We went all out with the Sky Blue Sky theme night in 2020, even the band was rocking their PJs!
There is a lot of great talent that comes through the resort for sure. more. This was my second time at this property. We have asked for information from the buffet on the first day and its arrogance is evident. Packages are priced per person and in USD.
Take this opportunity to step out of the resort and experience all the culture and sites our host country has to offer. Be sure we will notify all our rocking band members about your kind words that encourage us to keep on rocking every day!Rock on!!! Shout out to jeronimo, Giancarlo, samurai( best snorkeling tour guild) Roberto (pool guy!!) Please see our partners for more details. Ask Whyfli about Hard Rock Hotel Riviera Maya, Fun an relaxing vacation during New Year's, Ask vsc2010 about Hard Rock Hotel Riviera Maya, BEST SERVICE EVER!!!! Submit your payment and we’ll see you at Sky Blue Sky! When you first make your reservation, any additional items you select. We made reservations at our favourite restaurant right away, Le Petit Cochon and had dinner there twice, never disappoints.
These items can be added anytime after booking either through your Cloud 9 Account or by contacting the Travel Team. Plan a group costume or go at it on your own, just make sure to leave room in your suitcase for all those fun costume items! Wilco se complace en anunciar Sky Blue Sky, una experiencia vacacional de conciertos curados por la banda, que tomará lugar del 18-22 de enero, 2020 en México en … Our adventure featured Main Stage shows in the esteemed Concert Courtyard with the Caribbean Sea as the backdrop.
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Be sure that I will notify all of our staff about your kind words that encourage us to keep on rocking every day.It’s been a pleasure having you with us and we look forward to your next vacation.
Housekeeping staff very friendly and good. If you require additional support please contact the Sky Blue Sky Accessibility Coordinator [accessibility at cloud 9 adventures dot com]. Hello patlJ356MD, Wow! Housekeepers meticulous and cheerful. Afternoon and sunset shows took place at the intimate Heaven Beach stage, where you watched shows with your toes in the sand and floated in the water. Pourtant, la ville est longtemps restée une destination réservée aux globe-trotters aventuriers.
Enforcement of Pool/Beach Access to Legendary Members Area: I have Legendary membership and the "exclusive" access to the Member pools and beach areas were a bit of a joke. A few times because of capacity and I guess managing resources, they had less restaurants open and instead encouraged folks to go to the buffet. Purchase transportation at the standard rate and contact the Travel Team to make arrangements at least 30 days prior to the event.
Spa: The spa is wonderful, but it would be nice if they let you use the hydrotherapy after your massage instead of just before it.
Also very respectful of when you want your room cleaned, which for us was later in the day not first thing in the morning. Theme nights are all about tapping into your creative side and showing off artistic self-expression. One of our favourite resorts in Riviera Maya. We felt bad having to order like 2 entree dishes each. Whether you’re looking to walk in the footsteps of the ancient Mayans or dive head-first into the natural beauty of a cenote, adventures are waiting to be had! It is gratifying to receive such comments as a vote of satisfaction, we are working hard to meet our high standards in quality and we feel really happy and proud to see that we are reaching with the epic service that makes us stand out.I hope you choose us again as your traveling destination to keep on the good times and memories full of ROCK!! However, again it seemed like no matter how early one would go to get a reservation that the time period available was either 5pm or 9pm. The Lead Guest is the only person who can cancel a reservation. Our only complaint during the stay was the loud, echoing noise from the hallway. The party ended around 1am which was perfect because our room faced the terrace and we were ready to go to bed at that point. Children can be added to your reservation. We have had the best days ever at the hard rock! Dinner Reservation Process: This was slightly better than the last time we visited in that it seems like the staff can see all of the availability at the restaurants for a certain time period rather than having to go through each restaurant.
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