I will have to book elsewhere next time. The rooms are well appointed. 1126 Memorial Drive NW, Calgary, AB. Our guests praise the helpful staff and the convenient parking in our reviews. The hotel delivers a stylish atmosphere, personalized service and award-winning dining from onsite restaurant, Oxbow. A few drawbacks were the noise (loud doors closing in the evening, meeting right outside my room this am, and major construction outside... latter point not within their control whatsoever I know) and some challenges consistently connecting to the free internet (could not get on last night, this am it was super fast). As part of our corporate re-branding as Hotel Arts Kensington and our ceased affiliation with Relais & Chateaux, we have revisited our rate structure and how we provide value to our guests. I further express my apologies that your pillows had an odor - this is certainly not reflective of our standards of cleanliness and we will ensure this is reviewed with our room attendants.I am very sorry to hear that you are hesitant to continue to return to us and hope you might change your mind. The decor & furnishings were very cool. Please see our partners for more details. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. The Hotel Arts Kensington is a superior boutique hotel - impeccable staff, spacious rooms, incredibly convenient in-house parking, excellent restaurant, and perfect location (walkable to downtown Calgary and in the heart of the vibrant Kensington section of the city). By clicking on or navigating the site, you agree to our use of cookies. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Overall i’d happily stay here again. Despite construction directly west of the property, the staff provided their customary service and amenities to make the stay as relaxed as possible. Reason is that it drop the price. I stayed here for one night as I was passing through Calgary after visiting the Rockies. Enjoy personalized service you won’t find anywhere else. You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. Expedia, Inc. is not responsible for content on external Web sites. Room types may vary. Browse our selection of 1 hotels with prices from $145. Overall I really enjoyed my stay and would stay again, particularly for a relaxing stay in Calgary (as a couple or as friends). Staycation. We will be following up with all individuals involved to ensure that this miscommunication does occur again in the future.
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