Out of respect for other guests who may have chosen a rate with different conditions we regret that no changes or modifications are permitted. We always try to accommodate our guests booking requests, however due to limited availability we cannot guarantee special requests in terms of location or room type and bed type preferences.

You can be sure that it will be forwarded to them. See more questions & answers about this hotel from the Tripadvisor community. It is always a pleasure to get positive feedback from our guest and I am happy that you enjoyed your time in beautiful Quebec City. I mean there were no space between the bed and the top of the room. Well-known for its proximity to great restaurants and attractions, Hotel Alt Duesseldorf makes it easy to enjoy the best of Düsseldorf. C.Z. Outside your room, you will find an indoor and outdoor parking, a counter offering ready-to-eat dishes, a well-equipped gym, Bistango restaurant, 10 meeting and event spaces and special offers. Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.

Room was very mediocre, only one window so there wasn't a lot of light coming in. What are some of the property amenities at Hotel Alt Duesseldorf? + the staff at the reception is very welcoming and alway there to help you. There are more places to choose from in the Quebec City area. Business facilities at Alt Hotel Halifax international … I understand the cancellation policy, but why should a room where you can't stay without risking your health be my problem?

We are very sorry for any inconvenience this may have caused you. If there is no longer the same room available, shouldn't I get any other OK room in this situation? Robinson, Manager, Dear Sir or Madam, I am deeply indignant as I have never experienced such an outrageous and agressive bahaviour on behalf on any service provider in the so-called developed part of the World. Bathrooms include a shower. Is Hotel Alt Deutz located near the city center? Taxes and fees that are shown are estimates only.

Best regards! Well, the mold in the bathroom is probably everywhere. Many travelers enjoy visiting Maxplatz (0.3 miles), Ratinger Tor (0.2 miles), and ArcheoPoint (0.09 miles). Kind regards, S.R.

Please consider that due to the individual shape of our building, some rooms vary in size and layout. Are there any historical sites close to Hotel Alt Deutz? We hope you will allow us the opportunity to provide you with an improved stay in the future.

We hope this did not affect your stay too negatively, we would be more than happy to welcome you again, soon. The price is not high and I understand that this is a very simple place, I do not have any special expectations and claims. of mold so strongly permeated the room that it was simply impossible to breathe in it! Mr and my partner reserved a room with double bed with almost 2 months prior the reservation. Please see our partners for more details. I am glad that you enjoy our hotel while you stay in beautiful Quebec City. -Guillaume Lefrançois, Guest Service Manager. Robinson, Manager, I had one of the worst experiences in a hotel. Flat-screen televisions are featured in guestrooms. We will keep coming back to the Alt Hotel. This is the kind of feedback we LOVE to receive. My boyfriend and I (and our dog) stayed here while visiting Quebec City for the first time. Thank you also for pointing out the service of our team.

This is the version of our website addressed to speakers of English in the United States. Recreational … Bonjour chichmacrach, Thank you so much for this king review. more. It is not about the refund, but being just as flexible as it does not harm You and us either and finding a common solution. Own or manage this property? more. Out of respect for our other guests, if a non-refundable or non-alterable rate is chosen with certain conditions attached, we have to respect them. There are more places to choose from in the Düsseldorf area. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hoping that you will choose our property again for another stay in our area. I looked at the photos of the rooms (on one of the famous e-commerce website, but booked directly on the hotel’s website, decided to save them a commission), it seemed to be clean with a lot of positive comments...On arrival, I was given a room on the third floor. Is parking available at Hôtel Alt Québec? We liked this hotel and decided to book it for the return trip. Whether you’re traveling for business, pleasure or both, Hotel Alt Duesseldorf is sure to make your visit to Düsseldorf one worth remembering. Which languages are spoken by the staff at Hotel Alt Duesseldorf? We hope to have the chance to welcome you again with us. Conveniently located restaurants include O 6E Sens, Paris Grill, and La Bete Bar Steakhouse. They tried to convince us that they payed us back but we never got the money. Does Hôtel Alt Québec offer any business services? There were no more rooms in this category and I asked if there were any other rooms, I was ready to pay the difference in price. Friendly staff makes our stay so enjoyable. Kind regards, S.R. Is Hotel Alt Duesseldorf located near the city center? We are looking forward to welcome you again! The staff speaks multiple languages, including English and German. We are very sorry you felt your request was not dealt with as you expected. Robinson -Manager-, Hotels near Denkmal fuer Nikolaus August Otto und Eugen Langen, Hotels near Denkmal Bahnhof Deutz-Schiffbrucke, Hotels near Freitreppe Kolner Rheinboulevard. I really don't understand the point why You have been so kind about this issue to my friend who called You in German - and now so rejective and unpleasant to me. Book Hotel Alt Quebec, Quebec City on Tripadvisor: See 481 traveller reviews, 156 candid photos, and great deals for Hotel Alt Quebec, ranked #22 of 105 hotels in Quebec City and rated 4.5 of 5 at Tripadvisor.

For those wanting to visit the old city, you can expect to pay approximately $35 in taxi (one way), Bonjour Geisha B, Thank you so much for taking the time to write this review. If you are driving to Hotel Alt Duesseldorf, there is paid public parking available nearby. Many travelers enjoy visiting St. Ursula (1.1 miles), Heinzelmaennchenbrunnen (0.9 miles), and St Kunibert Basilica (0.9 miles). Right at the centre of a Quebec city district that caters to both business and pleasure, Alt Hotel Quebec is mere minutes away from the Quebec City Jean-Lesage international Airport and provides a central location for visitors to the old capital. Kind regards, S.R. This is the version of our website addressed to speakers of English in the United States. Yes, a parking garage and paid public parking nearby are available to guests. Kind regards, on behalf of the entire team of Hotel Alt Deutz City-Messe-Arena, S.R. Best regards, Guillaume Lefrançois, Guest Service Manager. It is my 4th stay at the Alt Québec and I am not disappointed. Now $102 (Was $̶1̶1̶6̶) on Tripadvisor: Hotel Alt Quebec, Quebec City. Even if we are not in downtown, we are very happy with our location being easy to access when you arrive in the city. We are sorry to read that there were some misunderstandings during your stay and would like to take the chance to apologize for any inconvenience these may have caused. 11, 40213 Düsseldorf, North Rhine-Westphalia Germany, Hotels with Complimentary Breakfast in Dusseldorf, Hotels near Dusseldorf Flughafen Fernbahnhof Station. Own or manage this property? Nearby attractions include KölnTriangle (0.3 miles), Lanxess Arena (0.3 miles), and St. Johanneskirche (0.2 miles). We can understand your disappointment but hope that we will have a chance to welcome you in our hotel on a future occasion. Decided to stop in Quebec City on the way to Wolfville, NS for a week. Yes, dry cleaning and laundry service are offered to guests. Claim your listing for free to respond to reviews, update your profile and much more.

A free bottle of mineral water is offered each day.

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