The units are extremely loud, however, so it is very difficult to fall asleep as they run (unless you are a blessed person who sleeps through any noise). Pets are not to be left unattended in a cottage at any time unless kept in a travel carrier or cage.

You must reserve the program at least 24 hours in advance. Don’t be fooled, this is NOT a 5 Star hotel by any standard. Something for everyone. We did a carriage ride on Saturday morning. We had no worries about our health or safety while staying there. Pets are welcome in guest houses and on the North Lawn and surrounding areas. Not fond of monster machines or mud holes, we had low expectations for two hours of backwoods driving. Reserve ahead. I also ordered a side of fruit, which was mostly melon (yuck!).

We will certainly share your praise with Mr. Stanley. The bed was comfortable, but we would have liked to have more pillows. We were offered nothing to remedy the inability to shower or wash up or brush teeth - not even a bottle of water. The Ladies and Gentlemen of The Greenbrier are saddened to hear of your disappointment concerning your recent stay.

So much to do if you wish, or just relax and enjoy the quiet getaway. Throughout our 235-year history, many traditions have been established to make the visits of all our guests their most memorable experiences. By proceeding, you agree to our Privacy Policy and Terms of Use. A glass of wine costs as much as a bottle it seemed. A call to the front desk revealed that it was off throughout the ENTIRE hotel and there was no information on when it was expected to be back on. Restaurants are superb and there are plenty of activities to choose from or just sitting and enjoying the afternoon tea service is great! My husband and I were able to come in June 2020 and then just returned from another long weekend. Closed during the Civil War, the resort gained a wider audience with arrival of the Chesapeake and Ohio Railway. They could only offer one as the other had been booked. Every member of the staff we interacted with was professional and helpful. Starting June 10, Delta Air Lines will offer daily, nonstop service to Greenbrier Valley Airport from Atlanta and New York's LaGuardia. Due to COVID, robes had to be requested. The carriage ride was great and we saw the beautiful grounds. It is such a joy to get out of your car and see Frank waiting to greet you and see you off when you leave, reminding you to come again soon.The pool reservation system didn't exist in June and it was a great improvement. This is the version of our website addressed to speakers of English in the United States. The entire team is honored to offer this same service while adhering to the WV COVID-19 guidelines. America's Resort boasts an 11,000 acre playground that provides endless activities the entire family can enjoy. But I guess people who go to a casino know what it’s all about.

When the water did come on, it look like sewage water and was dark brown to boot. Thank you for the pictures that you posted and we would be honored to have you as our guests again! Hotels near The Casino Club at the Greenbrier, Hotels near Greenbrier Government Relocation Facility, Hotels near The Old White TPC Golf Course, Hotels near The Bunker Tour at The Greenbrier, Hotels near West Virginia School of Osteopathic Medicine. Payments made by partners impact the order of prices displayed. We are pleased to hear you enjoyed your Anniversary and all the amenities offered on the 11,000 acre playground know as America's Resort. One of our friends also staying at the hotel called and was assured that NO ONE would be paying for the evening. At check out, we were given the bill in full. Amenities provided for your pet include a luxurious bed, treats, and water bowl. It would have been nice to have a greeter or two to explain to newbies like me how to play. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever.

The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. They have Keurig machines in your room or you can venture downstairs for complimentary coffee. The class was very hands on and we made/got lots great chocolate. We felt bad because others in the section were also complaining and just started going to the bar to order food/drinks. The doors of the hotel do not automatically open (except for one exit door I found that only opens if you are exiting, but not entering, the hotel), so you cannot avoid touching surfaces that are likely touched by many many many others. I know there is some complaint about the "cost." Access to Practice Facilities and Locker Rooms. The food was mediocre. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you for taking the time to share your experience at The Greenbrier. Try your luck at the casino then celebrate or console yourselves with a treatment at the Greenbrier's noted spa.

Daily Resort Fee: $39.00 per room, per night (6% state sales tax will be added to the Daily Resort Fee).

This place is worth the trip! Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax + $25.94 historical preservation fund fee + $2.34 miscellaneous room tax + $39 resort fee +$25.50 sales tax for a whopping total of $503.75 for one night. I don't think I was ever able to get sanitizer from any dispensers while there. Typically kids divide into groups for ages 3 to 5 and 6 to 12. Once your reservation is confirmed, they will direct you to the Front Entrance to off-load your luggage and then arrange for a complimentary shuttle ride from the secure motorcycle parking area back to the Front Entrance. After dinner with no ice and appropriate bathrooms, we arrive back to our rooms to find nothing. Room Furnishing We would definitely go back. Service was fine and the waiter was all over the water refills. Loved the history, you must

While at the property, I observed many many guests who were not wearing face masks indoors. ABOUT US. Let’s begin with the positives...beautiful historical estate with very pretty landscaping. We ate at Slamin Sammy's and The Forum and wouldn't recommend them to anyone.

Featuring 250 square feet with one king bed or two double beds, Traditional Rooms can accommodate up to 4 people. No bottled water. The pillows were also all the same (very very firm in my opinion). I don't think that is the norm. However, this is an upscale resort so for us price did not matter. My husband's salad looked ok, but my burger was dry and was on par with something you might get at Applebee's (only much pricier of course). For over 65 years, The Greenbrier has carefully maintained this distinctive look celebrating luxury, elegance and history in every detail. No information on when the issue may be remedied. We were offered nothing to remedy the inability to shower or wash up or brush teeth - not even a bottle of water. Our day guests who may choose to arrive by cycle should park in the Train Station Parking Lot across Route 60 from the Front Gate.

Leaving the tipping to discretion for subjective level of service likely will motivate better service. When we asked about the charges as we had been told we would not be paying due to the issues at hand, we were told that they were initially advising guests that there would be no charge, but had later decided that since it was not their fault, they would in fact be charging the rate in full. Thank you for taking the time to share your experience at The Greenbrier. To say we are disappointed is a massive understatement. The “driver” explain things nicely and answered our questioned, but also respected our privacy.

We preferred the Superior ONLY because of the location. In-room coffee makers and bathrobes may be requested. There are several good restaurants there, including The French Goat, The Humble Tomato, Food & friends and The Livery. Superior Rooms offer the sheer elegance expected at The Greenbrier and average 400 square feet. No information on when the issue may be remedied.

Motorcycles may park at this location, without charge, while you enjoy our historic property, shops, and restaurants as day guests. The Art of Smart Timing We were advised that we would most definitely have water by morning. The resort has five indoor and five outdoor tennis courts, plus tennis and golf clinics for juniors in summer. They should have directions on parking on the website. We were there for the experience.

At 7:30 am there was still no water and it was close to 8:45 am before we could shower and brush our teeth or flush the toilet. One of our friends also staying at the hotel called and was assured that NO ONE would be paying for the evening. Entrees on the children's menu range from chicken fingers ($15) to filet mignon ($18). Traditional Rooms are not handicap accessible. Off-road Driving

Watch them being made as well as buy these sweets from the shop in the north lobby. The décor still follows Dorothy Draper's 1940's vision and with the assistance of Carleton Varney offers a stylish approach to true luxury. I had several fatty pieces despite there not being a generous portion of pork to begin with. It was a great place to eat. It was pricey, but to be expected for a trip back in time. We are currently working to remedy the water service failure and will be contacting guest individually. A fee of $50 per person, per night applies for additional guests 18 years or older. First, in lieu of posting notices or advising guests in advance, they simply allowed you to go the restrooms and find all stalls filled with dirty water and no ability to wash hands. While most resorts offer a store or two, the Greenbrier's retail row includes an art gallery, children's clothing store, upscale women's and men's clothing stores and a Ralph Lauren shop. Additionally, rest assured that your feedback from this review will receive attention and will be shared with the appropriate teams for continued improvement. Traditional Rooms are the perfect combination of elegance and space. We were advised that we would most definitely have water by morning. Our team of parents and travel experts chooses each product and service we recommend. Lock in the lowest price from these sites, This was my first visit to The Greenbrier. We therefore checked out 3 nights early and drove 4 hours home. Luxurious Accommodations in a Traditional Room. The Greenbrier welcomes guests with pets under the following parameters: Pets are permitted in designated pet-friendly cottages for a $250 non-refundable pet fee per bedroom per stay ($350 for two pets). Should you wish to experience a scenic ride in West Virginia's Greenbrier Valley, The Greenbrier welcomes you to bring your motorcycle along. Upset, we just paid and left. Playing "chicken" with a hawk is just one of the surprises we encounter. Dozens of trips to The Greenbrier and it never fails to impress.

(I own a spa and this would have been handled MUCH differently). For quick snacks and sandwiches for outings as well as for coffee, we head to the Greenbrier Gourmet Coffee Bar, located in the resort's retail row. The pet fee includes the deep-cleaning of each cottage prior to the next guest's arrival. 300 W Main St, White Sulphur Springs, 24986, WV. We preferred the Superior ONLY because of the location. Staff was doing everything right during this Covid time so we felt safe. We stayed at The Homestead the night before and our only regret was not going all the way to the Greenbrier instead. The Family Golf program makes it more affordable to teach your kids the game. We were offered nothing to remedy the inability to shower or wash up or brush teeth - not even a bottle of water. Upon arrival at the spa, we were advised that we had no pedicure appointments. Our Traditional must have been really big because it was about the same size as a Superior.

We made our reservations for dinner when we booked our room. Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax + $25.94 historical preservation fund fee + $2.34 miscellaneous room tax + $39 resort fee +$25.50 sales tax for a whopping total of $503.75 for one night. People have been coming to the Greenbrier since 1778.

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